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We want to hear from YOU! Have a question about any of our products? Call us at 1-888-340-7727 or fill out our contact form  and we’ll respond as quickly as possible.

Thank you!



Andy Silven – Owner

Wondering which stove is best for your needs? Do you have a service or installation question? Need parts for your Pellet- Gas or Woodstove?  Need parts for your Spa- Pool or Hot Tub or maybe just help troubleshooting  a problem.  With over 32 years in the heating and hot water Industry there’s not much I haven’t seen, I’m here to help  ”JUST ASK ANDY”! prides itself on customer satisfaction and support. We are here to help you!

You can send Andy an email to and he will respond to you as quickly as possible.



Andy Silven – Technical Support Manager/ E-Commerce Sales /  Shipping

Drew Bledsoe – Spa Service Department / Warehouse

Kelly Wildman – Website Design & Development

Wendy Silven- Accounts



Visit our store or warehouse located at:

1209 Anderson Place SE
Albany, Oregon 97322

Commercial Way Warehouse District (across from Powers Honda on Hwy 20, east side of I-5)
Building A – Offices  &  Showroom Displays
Building B – Warehouse

Monday through Friday: 9:00am to 5:00pm
Saturday: Closed
Sunday: Closed

Phone: 1-888-340-7727 (24 HR. VOICEMAIL)
Fax: 1-541-928-3610

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