This privacy notice discloses the privacy practices of Pellet Stove Parts LLC (stovesandspas.com). This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared?
- What choices are available to you regarding the use of your data?
- The security procedures are in place to protect against the misuse of your information.
- How can you correct any inaccuracies in the information?
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect the information you voluntarily give us via order, email, or another direct contact.
All credit cards for orders are processed through our credit card merchant account, and we do not retain any of the card information.
We will use your information to respond to you regarding your order or answer any questions.
We will not share your information with any third party outside our organization other than as necessary to fulfill your request e.g. to ship an order or answer an email.
We use return email addresses to answer the emails we receive. Such addresses are not used for purposes other than our occasional newsletter, product review, and contacting you about your order or info you have requested.
We use non-identifying and aggregate information to improve the design of our website. For example, we may see that X number of individuals visited a specific area. Still, we would not disclose anything that could be used to identify those individuals.
For those who leave a review on products, these are posted to the website. When you do your review, you do have the option to use a nickname or Anonymous.
Finally, we do not sell or rent customer information.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have established appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information we collect online and maintain by contacting us directly by phone or email. We use this procedure to safeguard your information better.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- Determine what data we have about you, if any.
- Change/correct any personally identifiable information by sending us a request that credibly shows an error.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us
If you have other questions or concerns about these privacy policies, please call us at 1-888-340-7727 or at orders@stovesandspas.com.
