Customer Service

We want to hear from YOU! Have a question about any of our pellet stove products? Call us at 1-888-340-7727 or fill out our contact form  and we’ll respond as quickly as possible.

For over 40 years Oregon Stoves & Spas – Pellet Stove Parts prides itself on customer satisfaction and support, were here to help you !

Recognized by the Northwest Better Business Bureau A+ Rating


Monday through Friday: 8:00 AM to 6:00 PM (Pacific Time Zone)

On-Line Orders Processed Daily: 8:00 AM-7:00 PM  (Pacific Time Zone)

Warehouse Locations: Portland, OR. Albany, OR. Columbia Falls, MT

Orders Ship: Monday – Friday via USPS Priority Mail, UPS & FedEx

Saturday: Closed
Sunday: Closed

Phone: 1-541-967-7727, 1-888-340-7727  ( 24 HR. VOICEMAIL )

Tech Support: