Customer Service

For over 29 years, Pellet Stove Parts and More by has provided customer satisfaction and support; we’re here to help you!

Got questions?  Email us at

Recognized by the Northwest Better Business Bureau A+ Rating


Shipping Locations: Portland, OR. | Albany, OR. | Columbia Falls, MT | Jefferson, OR

Orders Ship via USPS, UPS, or FedEx

Monday through Thursday: 8:00 AM to 4:00 PM (Pacific Time Zone)

Friday: 8:00 AM to 11:00 AM (Pacific Time Zone)

Saturday: Closed

Sunday: Closed

Holidays: Closed

E-mail for status or questions:

Phone: 1-888-340-7727  ( 24 HR. VOICEMAIL )


What do our Customers have to say about our products and service:

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1-5 of 470 reviews
  1. Can’t believe how much quieter my stove is now!

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  2. when I open the package the fan that cools the motor was bent I straighten it and put in stove seems to work but time will tell

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  4. 100 Percent. Thank you this my 2nd order and ! Would order again in the future !!!

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  5. (0) (0)