Customer Service

 

Pellet Stove Parts LLC (stovesandspas.com) aims to provide customer satisfaction and support; we’re here to help you!

Got questions?  Email us at orders@stovesandspas.com

HOURS AND CONTACT INFORMATION

Orders Ship via USPS, UPS, or FedEx

Monday through Thursday: 8:00 AM to 4:00 PM (Pacific Time Zone)

Friday: 8:00 AM to 11:00 AM (Pacific Time Zone)

Saturday: Closed

Sunday: Closed

Holidays: Closed

E-mail for status or questions: orders@stovesandspas.com

Phone:  1-541-967-7727 and leave a message ( 24 HR. VOICEMAIL )

If you have submitted an order or warranty claim and need to communicate via text, please email or call us, and we will provide you with a text number. Customers who use text to communicate with us can send ‘STOP’ at any time to opt out of future text messages.

What do our Customers have to say about our products and service:

Powered byCusRev
4.9
Based on 500 reviews
5 star
94
94%
4 star
6
6%
3 star
0
0%
2 star
0%
1 star
0%
Delivery Product
1-5 of 500 reviews
  1. JJ

    Excellent service FAST

    (0) (0)
  2. M

    Great company. Called and left a message when shipping address was wrong and fixed it

    (0) (0)
  3. SH

    Came in a timely matter, and the product was better than factory packed very well would definitely recommend

    (0) (0)
  4. CR

    Excellent work and shipping

    (0) (0)
  5. SD

    Just what I needed and appears to be of good quality.

    (0) (0)