Pellet Stove Parts LLC (stovesandspas.com) aims to provide customer satisfaction and support; we’re here to help you!
Got questions? Email us at orders@stovesandspas.com
HOURS AND CONTACT INFORMATION
Orders Ship via USPS, UPS, or FedEx
Monday through Thursday: 8:00 AM to 4:00 PM (Pacific Time Zone)
Friday, Saturday, Sunday, and Holidays: Closed
Even though we are closed on Friday, please feel free to call and leave a message or email us, as on occasion (more often) we will come into the office to check on things.
E-mail for status or questions: orders@stovesandspas.com
Phone: 1-541-967-7727 and leave a message ( 24 HR. VOICEMAIL )
If you have submitted an order or warranty claim and need to communicate via text, please email or call us, and we will provide you with a text number. Customers who use text to communicate with us can send ‘STOP’ at any time to opt out of future text messages.
What do our Customers have to say about our products and service:
| 5 star | 94% | |
| 4 star | 6% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
Excellent service FAST
Great company. Called and left a message when shipping address was wrong and fixed it
Came in a timely matter, and the product was better than factory packed very well would definitely recommend
Excellent work and shipping
Just what I needed and appears to be of good quality.