Customer Service

We want to hear from YOU! Have a question about any of our products? Call us at 1-888-340-7727 or fill out our contact form  and we’ll respond as quickly as possible.

Thank you!

“ASK ANDY!”

Need parts for your Wood Pellet Stove ? Or, maybe just help troubleshooting a problem? With over 36 years in the heating and hot water Industry there’s not much I haven’t seen, I’m here to help. “JUST ASK ANDY”!

Oregon Stoves & Spas prides itself on customer satisfaction and support. We are here to help you!

PELLET STOVE PARTS STAFF

Andy Silven – Technical Support / Parts Sales /  Shipping
Email: andy@stovesandspas.com

Kelly Wildman – Website Design & Development

Wendy Silven- Accounts

HOURS AND CONTACT INFORMATION

Monday through Friday: 9:00am to 5:00pm (Pacific Time Zone)

On-Line Orders processed daily 8:00AM-12:00PM (Except Holidays)

Orders Ship Monday – Friday Priority Mail or FedEx

Saturday: Closed
Sunday: Closed

Phone: 1-888-340-7727  ( 24 HR. VOICEMAIL )