Customer Service

We want to hear from YOU! Have a question about any of our products? Call us at 1-888-340-7727 or fill out our contact form  and we’ll respond as quickly as possible.

Thank you!

“ASK ANDY!”

Need parts for your Wood Pellet Stove ? Or, maybe just help troubleshooting a problem? With over 38 years in the heating and hot water Industry there’s not much I haven’t seen.

Oregon Stoves & Spas prides itself on customer satisfaction and support. We are here to help you!

PELLET STOVE PARTS STAFF

Andy Silven – Technical Support / Parts Sales /  Shipping
Email: andy@stovesandspas.com

Wendy Silven- Accounts

HOURS AND CONTACT INFORMATION

Monday through Friday: 8:00 AM to 6:00 PM (Pacific Time Zone)

On-Line Orders Processed Daily: 8:00 AM-7:00 PM  (Pacific Time Zone)

Warehouse Locations: Portland, OR. Albany, OR. Columbia Falls, MT

Orders Ship: Monday – Friday via Priority Mail or FedEx (Same day or next)

Saturday: Closed
Sunday: Closed

Phone: 1-541-967-7727, 1-888-340-7727  ( 24 HR. VOICEMAIL )

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