Customer Service

For over 29 years, Pellet Stove Parts and More by stovesandspas.com has provided customer satisfaction and support; we’re here to help you!

Got questions?  Email us at orders@stovesandspas.com

Recognized by the Northwest Better Business Bureau A+ Rating

HOURS AND CONTACT INFORMATION

Orders Ship via USPS, UPS, or FedEx

Monday through Thursday: 8:00 AM to 4:00 PM (Pacific Time Zone)

Friday: 8:00 AM to 11:00 AM (Pacific Time Zone)

Saturday: Closed

Sunday: Closed

Holidays: Closed

E-mail for status or questions: orders@stovesandspas.com

Phone:  1-541-220-4863 and leave a message ( 24 HR. VOICEMAIL )

 

What do our Customers have to say about our products and service:

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4.9
Based on 501 reviews
1-2 of 2 reviews
  1. VT

    We have been ordering out parts for years and thank you for your all your knowledge, help and fast shipping. Gasket was broken in half. Called and was issue another gasket kit. Recieved another gasket kit and that was broken in half also. Just decided to install anyways it should still work. Maybe ship Kit with cardboard on each side?

    (0) (0)
  2. GD

    I haven’t installed this yet and am attempting to get through the heating season before I do. I made this purchase in case the installed unit failed prior to the end of the heating season. Shipping/delivery was prompt and appreciated.

    (0) (0)

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