Majority of our parts are shipped same day or following day by USPS Priority Mail – 2 to 4 day delivery unless delayed by weather conditions, Large orders or parts that will not fit in a Priority or Flat Rate box will ship either standard UPS or FEDEX ground with 5 to 7 business day delivery time. Free Shipping only applies to customers inside the United States and may not be available in all rural areas not serviced by USPS. Shipping in Canada and some rural areas of Alaska will have increased shipping charges, buyer will be notified by email of additional fees and longer shipment times due to customs delays and or shipping charges beyond our control, custom fees is not included in shipping charges and is the responsibility of the buyer. Pellet Stove Parts has the right to cancel and refund any orders we feel do not meet our shipping policies.
Due to on time delivery issues we no longer ship FedEx or UPS next day or two day air.
Please see our Warranties and Procedures page for further information concerning the delivery and receipt of your order.